Shipping policy

Custom HPA Airsoft Rifles

All custom HPA airsoft rifles are made to order. Nothing sits pre-assembled.

Please plan for up to 45 business days of production time, though in most cases it takes less.

Everything outside a full custom HPA rifle build (parts, upgrades, and accessories) ships within 7 business days.

On a deadline for an event, or need something urgently? Contact us directly before ordering. We’ll tell you exactly what’s in stock and ready to go.

Phone and text: (657) 274-9517
Email: support@katechairsoft.com

If we can’t ship your order within the timeframe above, we’ll reach out before that window closes.

You can choose to wait, or cancel for a full refund with no restocking fee. That’s on us, not you.

Questions about a return or trade-in? See our Refund Policy.